Privacy Policy

1. General Provisions
1.1. This privacy policy governs the principles related to the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the responsible data controller (GoldyLocks OÜ) (hereinafter referred to as the data controller).
1.2. The data subject, in the context of this privacy policy, refers to a client or any other natural person whose personal data is processed by the data controller.
1.3. A client, in the context of this privacy policy, refers to anyone who purchases goods or services from the data controller’s website.
1.4. The data controller complies with the principles of data processing set out in legislation, including processing personal data lawfully, fairly, and securely. The data controller is able to confirm that personal data is processed in accordance with the requirements set by law.

2. Collection, Processing, and Storage of Personal Data
2.1. The personal data that the data controller collects, processes, and stores is gathered electronically, mainly through the website and email.
2.2. By sharing personal data, the data subject grants the data controller the right to collect, organize, use, and manage personal data for the purposes defined in this privacy policy, which the data subject directly or indirectly shares with the data controller when purchasing goods or services through the website.
2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct, and complete. Knowingly providing false information is considered a breach of this privacy policy. The data subject is required to notify the data controller immediately if any changes occur in the data provided.
2.4. The data controller is not responsible for any damage caused to the data subject or third parties due to the data subject providing incorrect data.

3. Processing of Clients’ Personal Data
3.1. The data controller may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Telephone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details.
3.2. In addition to the above, the data controller has the right to collect data about the client that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1) points (a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):
a) The data subject has given consent to the processing of their personal data for one or more specific purposes;
b) The processing of personal data is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract;
c) The processing of personal data is necessary for compliance with a legal obligation to which the data controller is subject;
f) The processing of personal data is necessary for the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, especially if the data subject is a child.
3.4. Processing of personal data based on its purpose:
3.4.1. Purpose of processing – security and safety
Maximum retention period for personal data – as stipulated by law
3.4.2. Purpose of processing – order processing
Maximum retention period for personal data – 1 year
3.4.3. Purpose of processing – ensuring the functionality of the e-commerce services
Maximum retention period for personal data – 1 year
3.4.4. Purpose of processing – customer management
Maximum retention period for personal data – 1 year
3.4.5. Purpose of processing – financial activities, accounting
Maximum retention period for personal data – as stipulated by law
3.4.6. Purpose of processing – marketing
Maximum retention period for personal data – 3 years
3.5. The data controller has the right to share clients’ personal data with third parties, such as authorized data processors, accountants, transportation and courier companies, and payment service providers. The data controller is the responsible processor of personal data. The data controller transfers personal data necessary for the execution of payments to the authorized processor Maksekeskus AS.
3.6. When processing and storing the personal data of the data subject, the data controller applies organizational and technical measures that ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The data controller retains the data of data subjects according to the purpose of processing but no longer than 3 years.

4. Rights of the Data Subject
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to correct or supplement inaccurate data.
4.4. If the data controller processes personal data based on the data subject’s consent, the data subject has the right to withdraw that consent at any time.
4.5. To exercise their rights, the data subject can contact the customer support of the e-commerce platform at hei@kasvatakasvi.fi.
4.6. The data subject also has the right to file a complaint with the Data Protection